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Privacy Policy

Last updated: 14 July 2026

RosterRadar ("we," "us," "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

When you sign up for and use RosterRadar, we may collect:

2. How We Use Your Information

We use your information to:

We do not sell your personal information to third parties.

3. Third-Party Services We Use

To operate RosterRadar, we share limited data with the following third parties, each of which has its own privacy practices:

4. Data Storage and Security

Your data is stored using reputable third-party infrastructure providers (Neon for database storage, Upstash for caching, Render and Vercel for hosting). We take reasonable steps to protect your information from misuse, loss, and unauthorised access, including restricting access to production systems and following secure development practices.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we may retain limited data for a reasonable period for record-keeping, billing history, and legal compliance purposes, after which it will be deleted or de-identified.

6. Your Rights

Under Australian privacy law, you have the right to:

To exercise any of these rights, contact us at cato.zietsman@gmail.com.

7. Children's Privacy

The Service is not directed at individuals under 18, and we do not knowingly collect personal information from anyone under 18.

8. Overseas Disclosure

Some of our service providers (including Stripe, Meta, and our hosting providers) may store or process data outside Australia. By using the Service, you consent to this cross-border handling of your information, which is necessary to provide the Service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated where practicable. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

10. Complaints

If you have concerns about how we handle your personal information, please contact us first at cato.zietsman@gmail.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Contact

Questions about this Privacy Policy can be directed to: cato.zietsman@gmail.com